At Dispatched Inc, we respect your privacy and are committed to protecting the personal and business data you share with us. This policy outlines how we collect, use, and safeguard your information.
1. Information We Collect
To provide professional dispatch services, we collect the following:
- Business Details: Company name, MC/DOT number, and W-9.
- Contact Information: Name, phone number, and email address.
- Equipment Details: Trailer type, dimensions, and location data for load matching.
- Compliance Data: Insurance certificates and safety ratings.
- Financial Information: Factoring notice of assignments or banking info for invoicing.
2. How We Use Your Information
We use your data strictly for operational purposes:
- To negotiate and book loads with brokers/shippers on your behalf.
- To complete "broker packets" and setup requirements.
- To provide route optimization and 24/7 support.
- To process service fee payments and invoicing.
3. Information Sharing
We do not sell your data to third parties. We only share your information with:
- Brokers and Shippers: To secure rate confirmations and load contracts.
- Factoring Companies: To facilitate your payment processing.
- Government Authorities: Only when required by law to maintain FMCSA compliance.
4. Data Security
We implement industry-standard encryption and secure servers to protect your sensitive documents (COIs, MC Authorities). Access to your data is restricted to authorized dispatchers assigned to your account.
5. Your Choices
You may update your information or opt-out of our services at any time. Upon termination of our agreement, we retain only the records required by US Department of Transportation (DOT) regulations and tax laws.
6. Contact Us
If you have questions regarding your data, please contact us at: Email: info@dispatchedinc.com
Important Note for 2026 Compliance
"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."
